Success Stories

Su Clinica Familiar

Model of Success: FQHC Achieves Meaningful Use

Su Clinica Familiar was honored in a Meaningful Use ceremony on Tuesday, celebrating their achievement as a paperless Federal Qualified Health Center.

“What Dr. Marin envisioned was to have a group of people to work together. We did a lot of detail work figuring out where things needed to be done in the EMR. It was a very lengthy and detailed process,” said Dr. Fred McCurdy, pediatrician at Su Clinica, “We looked at all the workflows and spent countless hours trying to figure out how information flows, not only in our organizations but in the EMR.”

The new workflows transformed their procedures so that everything is transparent and consistent, to ensure the highest quality of care. This is evident in their four locations – Harlingen, Brownsville, Raymondville and Santa Rosa. No matter which site a patient visits, the process is the same.

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Critical Access Hospital in Anahuac Achieves Meaningful Use

Nurses, hospital staff and representatives of Bayside Community Hospital were honored in a Meaningful Use Vanguard ceremony as early adopters of EHR software.

“We were fortunate to have a CEO who saw the benefit of embracing the future and putting forth the resources to make sure they have the best possible system,” said Theresa Cheaney, CFO of Bayside Community Hospital, “This is the future of healthcare.”

They experienced issues along the way – hiring consultants who provided long boiler plate reports and failed to support them – and needed help and guidance.

“We have learned the hard way that the initial set up and implementation is the most important part of the process. We have had to overcome numerous problems because our system was not set up properly and our personnel were not trained properly,” said Cheaney, “In addition, our vendor has not been easy to work with in addressing these issues.”

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Celebrating Achievement: Dr. Tarsem and Dr. Mandy Dhesi

Doctors Mandy and Tarsem Dhesi, at Champions Willowbrook Family Practice, were honored in a MUVer ceremony celebrating their achievement in going paperless.

“We have been paperless since January 2011. We could not have accomplished this task without the help of the Gulf Coast Regional Extension Center. Our consultant Sandra Wiegand was very helpful in helping us attest to Meaningful Use. Her numerous visits and calls on short notice showed great customer service and patience," said Dora Herrara, office manager at Champions Willowbrook Family Practice.

Dr. Mandy Dhesi likes the ease of access to her patient’s records. “I like the fact that I can navigate the EHR system with ease when accessing medical records of my patients," she said, "I may be working on the records of one patient and get a call about another patient and immediately can pull them up instead of having a chart pulled. I can also sign off in the system of orders instead of going from chart to chart.”

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A Good Deal

a-good-dealTEXAS MEDICINE – (April, 2011) – Advanced Medical Group, owned by San Antonio family physician Armando Sanchez, MD, started using an electronic health record (EHR) in 2000. But to qualify for up to $44,000 in Medicare incentives for demonstrating meaningful use from 2011 to 2016, the practice needed a new, certified EHR system. To ensure that it bought an appropriate system to meet its needs, the practice sought help from the Gulf Coast Regional Extension Center (REC) in November.

Texas has four RECs, which, among other services, help physicians achieve meaningful use and qualify for Medicare or Medicaid incentive payments. The Texas Medical Association worked hard to make sure physicians hold half of the seats on each REC’s governing board.

The Texas RECs charge primary care physicians an annual subscriptionquote fee of $300 for technical consulting services valued at more than $5,000. Specialists who can attest to providing primary care services are also eligible to receive REC consulting services at the subsidized rate. Interested specialists should contact their regional RECs to discuss potential eligibility.

If a specialist is ineligible to receive subsidized-rate consulting, the REC can customize some services based on the needs of the practice. To identify the REC serving your region and to inquire about enrollment, visit the TMA website,

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