Auxiliary EnterprisesAuxiliary Enterprises Copy Services

Monthly Parking

  1. Where are the forms to sign up for or cancel parking?

    Those forms can be found here on our website.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available.

  2. Can I pay for my parking through payroll deductions?

    Yes, if you are a full-time UT employee.  Some restrictions do apply but, generally, most UTHealth employees can pay for their monthly parking in this manner.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available. Please be aware that deductions are taken two weeks in advance.  It is the responsibility of the parker to review his/her paystub to make sure the deductions are properly being made.

  3. Who should I contact regarding invoicing questions?

    Please contact us at parking@uth.tmc.edu or 713-500-3405.

  4. When are payments due?

    Payments are due in the parking office on the 6th of each month.  A $10 late fee per card will be assessed after the 6th.

  5. My access card is not working. What should I do?

    If you are at the exit, press the help button and you will be assisted by a parking attendant.  If you are at the entrance, pull a ticket and go to the Parking Office immediately.  If you are at an entrance without a ticket, machine press the “help” button.

  6. What should I do if I forgot my access card at home?

    Pull a ticket to enter the garage or press the “help” button if you are at an entry without a ticket machine.  Once you have parked, you must immediately go to the Parking Office.  You will be given instructions by an attendant on what to do next. The Parking Office is closed at night and on weekends.  During these times you will be required to press a “help” button which can be found at all of our entries and exits.

  7. If I forgot my access card and I fail to go to the Parking Office before going to the exit gate, will I have to pay for parking?

    Yes, you will be required to pay for the ticket you took when you entered the garage.

  8. If my card isn’t working, will I be able to get out of the garage without paying?

    Not necessarily.  This is handled on a case-by-case basis.

  9. Do I need to use my card at both the entrance and exit?

    Yes.  Your card will not work if you do not.

  10. Is there a card activation fee?

    Yes, the cost is $10, to cover the cost UTHealth incurs to purchase and activate the card.

  11. Does UTHealth tow vehicles that have violated parking services’ rules?

    Vehicles that do violate our rules and policies are subject to towing.

  12. If I lose my original access card do I have to pay for a replacement?

    Yes, all access cards require a $10 card activation fee.  This includes your initial access card.

  13. Will I get my $10 card activation refunded to me when I cancel my parking?

    No, this is a non-refundable activation fee.  You are buying the card.  Once you have it, it is yours indefinitely.

  14. How much does monthly parking cost?

    It depends on your location.  Click on the link titled “Monthly Rates” on the left-hand side tool bar.  This will give you rates for all of UTHealth’s locations. 

  15. Who can purchase monthly parking?

    Typically, only people who work within TMC are allowed to purchase monthly parking.  However, some locations only allow people who work in particular buildings to use a particular lot or garage.  For more information please email us at parking@uth.tmc.edu or call 832-325-7655 or 713-500-3405.

  16. What is the height clearance of the UT garages?

    UT Professional Building Garage  (levels 1-8)             6-2

    UT Professional Building Garage (levels B & SB)        6-0

    University Center Tower (Floors 1-4)                            6-8

    University Center Tower (5th Floor)                               6-0

    Prairie View A&M     7-0

  17. Can I lend my access card to other people?

    No, please do not do this.  In addition to being in violation of UTHealth policy, if you lend your access card to other people there is a possibility that they could use it out of sequence, thus making it invalid and not work properly.  If your card does not work, you might be required to pay for daily parking.

  18. Can I store my vehicle in a UT garage or lot for longer than 24 hours?

    No, vehicles parked in a UT garage or lot for longer than 24 hours are subject to ticketing and/or towing.

  19. What are the pro-rating policies?

    Parking services are pro-rated by the day at the start of a contract only.  Holidays and weekends are not excluded.  The only exception is PVAMU which UTHealth pro-rates by the half month.  UTHealth does not cancel parking retroactively or refund for partial months.

  20. If my vehicle is damaged while in or entering the garage, who is responsible?

    The vehicle owner/driver would be responsible.  UTHealth is not responsible for any damages due to fire, theft, or otherwise.

  21. Can my parking ever be terminated because I did not follow these policies and procedures?

    Yes.  Parking services reserves the right to terminate parking permanently if someone chooses to not follow rules and regulations.

  22. Who can I contact with any other questions?

    You can email parking@uth.tmc.edu or you can call 832-325-7655 or 713-500-3405.

Daily Parking

  1. Where are the forms to sign up for or cancel parking?

    Those forms can be found here on our website.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available.

  2. Can I pay for my parking through payroll deductions?

    Yes, if you are a full-time UT employee.  Some restrictions do apply but, generally, most UTHealth employees can pay for their monthly parking in this manner.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available. Please be aware that deductions are taken two weeks in advance.  It is the responsibility of the parker to review his/her paystub to make sure the deductions are properly being made.

  3. Who should I contact regarding invoicing questions?

    Please contact us at parking@uth.tmc.edu or 713-500-3405.

  4. When are payments due?

    Payments are due in the parking office on the 6th of each month.  A $10 late fee per card will be assessed after the 6th.

  5. My access card is not working. What should I do?

    If you are at the exit, press the help button and you will be assisted by a parking attendant.  If you are at the entrance, pull a ticket and go to the Parking Office immediately.  If you are at an entrance without a ticket, machine press the “help” button.

  6. What should I do if I forgot my access card at home?

    Pull a ticket to enter the garage or press the “help” button if you are at an entry without a ticket machine.  Once you have parked, you must immediately go to the Parking Office.  You will be given instructions by an attendant on what to do next. The Parking Office is closed at night and on weekends.  During these times you will be required to press a “help” button which can be found at all of our entries and exits.

  7. If I forgot my access card and I fail to go to the Parking Office before going to the exit gate, will I have to pay for parking?

    Yes, you will be required to pay for the ticket you took when you entered the garage.

  8. If my card isn’t working, will I be able to get out of the garage without paying?

    Not necessarily.  This is handled on a case-by-case basis.

  9. Do I need to use my card at both the entrance and exit?

    Yes.  Your card will not work if you do not.

  10. Is there a card activation fee?

    Yes, the cost is $10, to cover the cost UTHealth incurs to purchase and activate the card.

  11. Does UTHealth tow vehicles that have violated parking services’ rules?

    Vehicles that do violate our rules and policies are subject to towing.

  12. If I lose my original access card do I have to pay for a replacement?

    Yes, all access cards require a $10 card activation fee.  This includes your initial access card.

  13. Will I get my $10 card activation refunded to me when I cancel my parking?

    No, this is a non-refundable activation fee.  You are buying the card.  Once you have it, it is yours indefinitely.

  14. How much does monthly parking cost?

    It depends on your location.  Click on the link titled “Monthly Rates” on the left-hand side tool bar.  This will give you rates for all of UTHealth’s locations. 

  15. Who can purchase monthly parking?

    Typically, only people who work within TMC are allowed to purchase monthly parking.  However, some locations only allow people who work in particular buildings to use a particular lot or garage.  For more information please email us at parking@uth.tmc.edu or call 832-325-7655 or 713-500-3405.

  16. What is the height clearance of the UT garages?

    UT Professional Building Garage  (levels 1-8)             6-2

    UT Professional Building Garage (levels B & SB)        6-0

    University Center Tower (Floors 1-4)                            6-8

    University Center Tower (5th Floor)                               6-0

    Prairie View A&M     7-0

  17. Can I lend my access card to other people?

    No, please do not do this.  In addition to being in violation of UTHealth policy, if you lend your access card to other people there is a possibility that they could use it out of sequence, thus making it invalid and not work properly.  If your card does not work, you might be required to pay for daily parking.

  18. Can I store my vehicle in a UT garage or lot for longer than 24 hours?

    No, vehicles parked in a UT garage or lot for longer than 24 hours are subject to ticketing and/or towing.

  19. What are the pro-rating policies?

    Parking services are pro-rated by the day at the start of a contract only.  Holidays and weekends are not excluded.  The only exception is PVAMU which UTHealth pro-rates by the half month.  UTHealth does not cancel parking retroactively or refund for partial months.

  20. If my vehicle is damaged while in or entering the garage, who is responsible?

    The vehicle owner/driver would be responsible.  UTHealth is not responsible for any damages due to fire, theft, or otherwise.

  21. Can my parking ever be terminated because I did not follow these policies and procedures?

    Yes.  Parking services reserves the right to terminate parking permanently if someone chooses to not follow rules and regulations.

  22. Who can I contact with any other questions?

    You can email parking@uth.tmc.edu or you can call 832-325-7655 or 713-500-3405.

Student Parking

  1. Where are the forms to sign up for or cancel parking?

    Those forms can be found here on our website.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available.

  2. Can I pay for my parking through payroll deductions?

    Yes, if you are a full-time UT employee.  Some restrictions do apply but, generally, most UTHealth employees can pay for their monthly parking in this manner.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available. Please be aware that deductions are taken two weeks in advance.  It is the responsibility of the parker to review his/her paystub to make sure the deductions are properly being made.

  3. Who should I contact regarding invoicing questions?

    Please contact us at parking@uth.tmc.edu or 713-500-3405.

  4. When are payments due?

    Payments are due in the parking office on the 6th of each month.  A $10 late fee per card will be assessed after the 6th.

  5. My access card is not working. What should I do?

    If you are at the exit, press the help button and you will be assisted by a parking attendant.  If you are at the entrance, pull a ticket and go to the Parking Office immediately.  If you are at an entrance without a ticket, machine press the “help” button.

  6. What should I do if I forgot my access card at home?

    Pull a ticket to enter the garage or press the “help” button if you are at an entry without a ticket machine.  Once you have parked, you must immediately go to the Parking Office.  You will be given instructions by an attendant on what to do next. The Parking Office is closed at night and on weekends.  During these times you will be required to press a “help” button which can be found at all of our entries and exits.

  7. If I forgot my access card and I fail to go to the Parking Office before going to the exit gate, will I have to pay for parking?

    Yes, you will be required to pay for the ticket you took when you entered the garage.

  8. If my card isn’t working, will I be able to get out of the garage without paying?

    Not necessarily.  This is handled on a case-by-case basis.

  9. Do I need to use my card at both the entrance and exit?

    Yes.  Your card will not work if you do not.

  10. Is there a card activation fee?

    Yes, the cost is $10, to cover the cost UTHealth incurs to purchase and activate the card.

  11. Does UTHealth tow vehicles that have violated parking services’ rules?

    Vehicles that do violate our rules and policies are subject to towing.

  12. If I lose my original access card do I have to pay for a replacement?

    Yes, all access cards require a $10 card activation fee.  This includes your initial access card.

  13. Will I get my $10 card activation refunded to me when I cancel my parking?

    No, this is a non-refundable activation fee.  You are buying the card.  Once you have it, it is yours indefinitely.

  14. How much does monthly parking cost?

    It depends on your location.  Click on the link titled “Monthly Rates” on the left-hand side tool bar.  This will give you rates for all of UTHealth’s locations. 

  15. Who can purchase monthly parking?

    Typically, only people who work within TMC are allowed to purchase monthly parking.  However, some locations only allow people who work in particular buildings to use a particular lot or garage.  For more information please email us at parking@uth.tmc.edu or call 832-325-7655 or 713-500-3405.

  16. What is the height clearance of the UT garages?

    UT Professional Building Garage  (levels 1-8)             6-2

    UT Professional Building Garage (levels B & SB)        6-0

    University Center Tower (Floors 1-4)                            6-8

    University Center Tower (5th Floor)                               6-0

    Prairie View A&M     7-0

  17. Can I lend my access card to other people?

    No, please do not do this.  In addition to being in violation of UTHealth policy, if you lend your access card to other people there is a possibility that they could use it out of sequence, thus making it invalid and not work properly.  If your card does not work, you might be required to pay for daily parking.

  18. Can I store my vehicle in a UT garage or lot for longer than 24 hours?

    No, vehicles parked in a UT garage or lot for longer than 24 hours are subject to ticketing and/or towing.

  19. What are the pro-rating policies?

    Parking services are pro-rated by the day at the start of a contract only.  Holidays and weekends are not excluded.  The only exception is PVAMU which UTHealth pro-rates by the half month.  UTHealth does not cancel parking retroactively or refund for partial months.

  20. If my vehicle is damaged while in or entering the garage, who is responsible?

    The vehicle owner/driver would be responsible.  UTHealth is not responsible for any damages due to fire, theft, or otherwise.

  21. Can my parking ever be terminated because I did not follow these policies and procedures?

    Yes.  Parking services reserves the right to terminate parking permanently if someone chooses to not follow rules and regulations.

  22. Who can I contact with any other questions?

    You can email parking@uth.tmc.edu or you can call 832-325-7655 or 713-500-3405.

UTHealth ID Badge

  1. Where are the forms to sign up for or cancel parking?

    Those forms can be found here on our website.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available.

  2. Can I pay for my parking through payroll deductions?

    Yes, if you are a full-time UT employee.  Some restrictions do apply but, generally, most UTHealth employees can pay for their monthly parking in this manner.  Please click the PARKING tab in the navigation bar, and there is a list of the forms available. Please be aware that deductions are taken two weeks in advance.  It is the responsibility of the parker to review his/her paystub to make sure the deductions are properly being made.

  3. Who should I contact regarding invoicing questions?

    Please contact us at parking@uth.tmc.edu or 713-500-3405.

  4. When are payments due?

    Payments are due in the parking office on the 6th of each month.  A $10 late fee per card will be assessed after the 6th.

  5. My access card is not working. What should I do?

    If you are at the exit, press the help button and you will be assisted by a parking attendant.  If you are at the entrance, pull a ticket and go to the Parking Office immediately.  If you are at an entrance without a ticket, machine press the “help” button.

  6. What should I do if I forgot my access card at home?

    Pull a ticket to enter the garage or press the “help” button if you are at an entry without a ticket machine.  Once you have parked, you must immediately go to the Parking Office.  You will be given instructions by an attendant on what to do next. The Parking Office is closed at night and on weekends.  During these times you will be required to press a “help” button which can be found at all of our entries and exits.

  7. If I forgot my access card and I fail to go to the Parking Office before going to the exit gate, will I have to pay for parking?

    Yes, you will be required to pay for the ticket you took when you entered the garage.

  8. If my card isn’t working, will I be able to get out of the garage without paying?

    Not necessarily.  This is handled on a case-by-case basis.

  9. Do I need to use my card at both the entrance and exit?

    Yes.  Your card will not work if you do not.

  10. Is there a card activation fee?

    Yes, the cost is $10, to cover the cost UTHealth incurs to purchase and activate the card.

  11. Does UTHealth tow vehicles that have violated parking services’ rules?

    Vehicles that do violate our rules and policies are subject to towing.

  12. If I lose my original access card do I have to pay for a replacement?

    Yes, all access cards require a $10 card activation fee.  This includes your initial access card.

  13. Will I get my $10 card activation refunded to me when I cancel my parking?

    No, this is a non-refundable activation fee.  You are buying the card.  Once you have it, it is yours indefinitely.

  14. How much does monthly parking cost?

    It depends on your location.  Click on the link titled “Monthly Rates” on the left-hand side tool bar.  This will give you rates for all of UTHealth’s locations. 

  15. Who can purchase monthly parking?

    Typically, only people who work within TMC are allowed to purchase monthly parking.  However, some locations only allow people who work in particular buildings to use a particular lot or garage.  For more information please email us at parking@uth.tmc.edu or call 832-325-7655 or 713-500-3405.

  16. What is the height clearance of the UT garages?

    UT Professional Building Garage  (levels 1-8)             6-2

    UT Professional Building Garage (levels B & SB)        6-0

    University Center Tower (Floors 1-4)                            6-8

    University Center Tower (5th Floor)                               6-0

    Prairie View A&M     7-0

  17. Can I lend my access card to other people?

    No, please do not do this.  In addition to being in violation of UTHealth policy, if you lend your access card to other people there is a possibility that they could use it out of sequence, thus making it invalid and not work properly.  If your card does not work, you might be required to pay for daily parking.

  18. Can I store my vehicle in a UT garage or lot for longer than 24 hours?

    No, vehicles parked in a UT garage or lot for longer than 24 hours are subject to ticketing and/or towing.

  19. What are the pro-rating policies?

    Parking services are pro-rated by the day at the start of a contract only.  Holidays and weekends are not excluded.  The only exception is PVAMU which UTHealth pro-rates by the half month.  UTHealth does not cancel parking retroactively or refund for partial months.

  20. If my vehicle is damaged while in or entering the garage, who is responsible?

    The vehicle owner/driver would be responsible.  UTHealth is not responsible for any damages due to fire, theft, or otherwise.

  21. Can my parking ever be terminated because I did not follow these policies and procedures?

    Yes.  Parking services reserves the right to terminate parking permanently if someone chooses to not follow rules and regulations.

  22. Who can I contact with any other questions?

    You can email parking@uth.tmc.edu or you can call 832-325-7655 or 713-500-3405.

Auxiliary Enterprises is a division within University of Texas Health Science Center at Houston comprised of all its business entities. This family of fifteen-plus divisions plays a vital role providing a wide variety of essential services and support to UTHealth students, faculty and staff and often the Texas Medical Center community. These departments offer extremely competitive pricing and value added services.

Vision

To be the model Auxiliary Enterprises within American higher education universities.

Mission

To be the number one resource of choice for all of our customers in support of our university's mission.

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