Through the EAP, you have access to a free 30-minute face to face or telephonic consultation per issue with a network attorney. If you wish to retain the attorney after the initial consultation, you will receive a 25% discount on the attorney's normal hourly rates. Many online resources are also available, including an interactive Online Will Program that provides you with a resource to create your own state-specific Simple Will privately in an online, secure environment.
All employees are also entitled to a no-cost telephone consultation with one of our financial counselors. Typical matters include credit counseling, debt and budgeting assistance, tax planning, retirement, and college planning questions.
To speak with our staff or to obtain a referral for legal/financial/worklife services, please call 713-500-3327 or 800-346-3549.
To access our self directed website, click here (User name: uteap Password: uteap).
You can also complete an online form. You can expect to receive a return call from our office within one business day. If you have an urgent request or you are in need of a same-day counseling appointment, please call our office at 713-500-3327 or 800-346-3549.
Consultation and referrals for a wide range of WorkLife referrals are available through the EAP. We can help you find real solutions for child care, elder care, care for persons with disabilities, and other convenience and wellness issues. You can speak directly with one of our experienced counselors who will take the time to fully understand your concerns and explore care options with you.
After you hang up, the WorkLife Counselor will begin researching your specific care needs, freeing you to focus on your family, work or other issues in your life. Within a few days, you'll receive a return call and a packet containing provider profiles of regulated care providers who have openings, when, where, and within the price range you specified, along with educational materials to help you and your family make informed decisions.
There are also a variety of WorkLife resources available online. Click here to login to the UTEAP WorkLife website.
User Name: uteap ¦ Password: uteap