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Our Guiding Principles

  • Patient-Centered
  • Facilitation of care delivery by physicians and all caregivers
  • Governance characterized by transparency, participation, and accountability
  • Safety, efficiency, and quality
  • Optimization of revenue cycle
  • Recognition of demands of an academic medical practice
  • Collaborative models of care
  • Support for research and analytics

It’s all about connecting – connecting with our patients and with one another. This is why UTHealth has moved to an integrated electronic health record (EHR) and revenue cycle system designed to enhance the connection for patients with their health care teams.

For this transformational initiative, called UTHealthCONNECT, UTHealth partnered with Epic Systems to implement a powerful tool for connecting patients to our health care providers who provide their care at UT Physicians clinics, UTHealth Harris County Psychiatric CenterUTHealth Neurosciences and UT Health Services.

Registration, scheduling, clinical documentation, and billing are part of this single, integrated EHR, which launched on May 8, 2021.

Our Teams...

Executive Steering Committee

Executive Team

Electronic Health Record Governance Task Force

EHR Team

Revenue Cycle & Practice Management Task Force

RC & PM Team

HCPC Task Force


News and Resources

An Epic celebration

May 8, 2021 |

An Epic celebration

After years of anticipation and hard work, the moment has finally arrived – Epic is here.

Frequently Asked Questions

  • Why UTHealthCONNECT?

    We have launched this transformational initiative to empower our patients, caregivers, researchers, health care delivery partners, and business managers with contemporary tools and processes that deliver powerful reporting, improved outcomes, efficient billing, and prevention of medical errors.

  • Why did UTHealth choose Epic?

    Epic emphasizes care delivery and has been putting its patients at the center of the are experience for more than 40 years. After an extensive review of EHR systems, with input from stakeholders across UTHealth, we concluded that Epic would best fulfill the needs of patients and our university community and allow for improved integration with our teaching hospitals.

  • What is the project timeline?

    We launched the system in our health care settings in May 2021. Below is a recap of that launch schedule.

    • March 2020
      Pre-phase Work Completion
    • March to August 2020
      Configuration Phase
    • August 2020 to March 2021
      Readiness phase
    • March to May 2021
    • May 2021
      We Go Live
  • What can patients expect?

    Through an enhanced online portal,, patients are able to easily schedule appointments, see lab results, communicate with their provider through messaging and other tools, pay bills, and much more.

  • What can employees expect?

    The UTHealthCONNECT initiative connects our faculty and staff through the use of this integrated electronic health record and revenue cycle system designed to optimize countless processes. It focuses on the needs of practicing physicians, as well as other care providers and staff, all of whom participate in building a better system for our patients and one another.

    To keep our employees informed, updates are posted regularly on the UTHealthCONNECT section of Inside UTHealth . and UTP Connect .

  • Looking for UTPConnect?