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MyUTHealth: Our Epic patient portal

MyUTHealth: Our Epic patient portal

As is the case with most new things, our Epic EHR will require a climb of the “learning curve,” but all of us, including our patients, will benefit greatly. Our Epic patient portal, MyUTHealth, will also go live on May 8. The portal allows patients to personally manage many of the tasks commonly completed by clinic staff and others. It’s very simple to use and allows patients to securely message their care team, view lab results, schedule an appointment, pay a bill, request prescription refills, and more. The marketing workgroup has gathered data from a number of sources to determine the most effective ways to prompt patients to enroll in a patient portal. One way the team collected input was through a survey of our clinical staff to ensure their views were factored into our planning. Many thanks to more than 800 respondents who shared their input! The survey findings validate several others that reveal patient enrollment in the online portal is a team effort. You’ll learn more about it, and you’ll see many of the survey suggestions in practice during user training, beginning in March.

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