Human Resources

Communication is Key

• You cannot overcommunicate in critical times
• Focus on continuing to build the relationships you have with your employees –stay connected
• Build and implement a communication strategy (Sample Strategy) for consistency
• Use all your tools, email, chat, virtual meetings and video
• Start meetings with time for people to interact casually and encourage the team to share highs and lows of the week

Trust Your Team

• Encourage team to set boundaries to avoid burnout
• Support flexibility in terms of where, when and how employees work – Be Flexible
• Know you hired good people and trust them to accomplish their goals
• Acknowledge success

Create Success

• Be clear. Set clear goals and expectations. Follow up to ensure the individual understood the expectations
• Look for opportunities to have team members partner together on projects to leverage their strengths
• Ask the team about opportunities or areas for the team to grow. The outcome may be great project assignments for team collaboration

Listen to Your Team

• Listen for stresses and explore one-on-one with the person to see where they may need assistance
• Provide opportunities for each employee to be heard. This means making sure that those who are less likely to speak up are able to express themselves

Send quick tips about working remote to your employees.