480
Total technology vendors
IT by the numbers
IT supports 15,000 people across six schools and general administration and processes over 62,000 technical support requests annually.
Supported hardware
33,000+ devices overall, including:
2,300+ overall servers on campus, including:
Supported applications
Total IT projects (April 2022-present)
637 total projects, including:
Trailblazers
In 1993, the Office of Academic Computing at The University of Texas Health Science Center at Houston began writing Unix code, as well as graphics and pages, to publish the third known official website in Texas.
It was also said to be the 60th organizational website in the world.
Protecting your inbox
Approximately 59% of all emails sent to UTHealth Houston faculty and staff are currently recognized as malware, phishing, or spam.
The IT Department flags and filters out close to 80 million “bad” emails per year, before those threats ever reach an inbox.
19.2M
Number of emails sent annually
92TB
Email storage
99.98%
Current email system uptime
Mailbox counts
Network
Vendor relationships
Storage capacity
Total storage:
15,226TB
On-site
3,053TB
Cloud
13,323 TB (67%) in use, including:
2,239TB
Amazon Web Services
621TB
193TB
Microsoft 365
4,380TB
For research
Telecommunications
3,483
Teams Voice
4.1M
Annual Teams calls
14.4M
Annual Teams chat messages
300,000
Annual Teams meetings
22,837
Teams lines
106
Avaya phones
47
Voice-over-IP (VoIP) phones
10,522
Online (non-Teams) meetings annually
9,475
Fax analog lines
Remote access technology (VPN)
Average daily VPN users increased after the pandemic:
On the road
The UTHealth Houston User Experience support team members travel more than 45,000 miles per year to support various UT Physicians clinics.