About

A Dependable EAP Provider

UTEAP offers more than counseling services. Our focus is on employee and organizational well-being. We know the unique need of our Texas communities and we can provide a more personalized experience for your employees, managers, and family members. Even with the most sophisticated promotional program, many of your employees will not always reach out for counseling but our goal is to offer more than counseling. Some employees do not know that the EAP can assist them in developing new skills to manage stress, get along with co-workers or effectively resolve conflict. Although our counseling services provide exceptional and effective resources to those who call for help, UTEAP provides avenues for those employees who may not have a need for personal or family counseling, but instead have a life issue and need guidance or coaching. Our mission is to find opportunities to reach out to all employees about ways to be successful in their personal and professional lives. Our strategy is multi-focused:

• Unlimited management and supervisory consults and resources to become knowledgeable about how to have crucial conversations with employees as well as how to approach and deal with distressed, disruptive, or impaired staff.

  These services assist the organization in managing overall workplace productivity and employee engagement. UTEAP will collaborate with your Human Resources department to identify and develop the right strategy to inform management, supervisors of the EAP consult, and referral services for your organization. We also have the ability to do live web trainings and workshops for departments or leadership teams who have periodic meetings. We will be available when your leadership is available even at short notice.

• Organizational support to ensure that our services are aligned with the organization’s policies and procedures.

  As a part of the organizational support, UTEAP will assign an account manager who will be your first point of contact for issues or requests regarding workplace consultation. UTEAP strives to integrate our services into all aspects of the health and safety of your organization. If there is an annual benefits fair, we can also use that opportunity to offer employee or management skill-building. Our website also provides webinars on a wide range of topics to assist employees who may need additional tools for workplace success such as anger management and dealing with difficult people.

• Individual and family services through our network of mental health professionals as well as our Resources for Living

  (Worklife services) to assist employees with solutions for their legal, financial, childcare and eldercare resources, family and other personal needs that may impact their performance and productivity.

• Industry Specific Services such as first responders, higher education, health science center and hospitals, and municipalities.

  Each of these industries has unique requirements and UTEAP has developed programming and services that are unique to these populations.

As you begin working with our team, you will discover that the above are just a few of the reasons UTEAP quickly becomes a valued resource for you as an employer and for your employee families.