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iVChatBot: Intelligent Virtual Assistant for Seamless Customer Engagement

iVChatBot automates preoperative assessments, streamlining patient evaluations and freeing up medical staff to focus on critical care, while seamlessly integrating with EPIC for automatic document submission. It supports over 10 languages through multilingual conversational AI and is web-based with plans to expand to mobile applications.

Key Features:

  • Conversational AI: Engages patients in a structured assessment covering identity verification, medical history, lifestyle, and condition-specific questions
  • Real-Time Interaction: Allows patients to respond via text or voice, with instant transcription and logging
  • Personalized Questioning: Dynamically adapts questions based on patient responses and medical conditions
  • User-Friendly Interface: Simple, intuitive design with clear conversation flow
  • Secure and Efficient: Ensures accurate data collection while maintaining privacy and compliance

iVChatBot revolutionizes preoperative assessments, making them faster, more efficient, and accessible to diverse patients.

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Center for Digital Healthcare Innovation