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Auxiliary Enterprises

Who We Are

Auxiliary Enterprises is a division within University of Texas Health Science Center at Houston comprised of all its business entities. This family of fifteen-plus divisions plays a vital role providing a wide variety of essential services and support to UTHealth students, faculty and staff and often the Texas Medical Center community. These departments offer extremely competitive pricing and value added services.

Core Values

  • We make the mission of the university our priority.
  • We value treating people with dignity and respect.
  • We lead courageously, influence others and foster teamwork.
  • We are committed to sustainability by meeting the needs of present generations without compromising the ability of future generations to meet their own needs.
  • We provide cost-effective, responsive and efficient service to our customers.
  • We exceed customer expectations.
  • We create innovative and mutually beneficial partnerships with the university and its departments, customers and vendors whenever possible.
  • We eliminate obstacles to our success.
  • We maintain a positive, winning attitude.
  • We maximize profitability.
  • We are proactive in all interactions with students, faculty and staff.
  • We operate as a team and value our role as a major component of UTHealth.
  • We know our success lies in the value that we return to the UTHealth community.

Our People

The strength of Auxiliary Enterprises (AE) is its people.  AE's talented and dedicated employees work hard to cultivate productive relationships with students, faculty and staff.  We strive to be dependable and responsive in providing them with the goods and services they need to make the most of their experience at UTHealth.

Reasons To Do Business with AE

Support to UTHealth

AE is part of UTHealth, and the proceeds earned by AE departments are retained within the university.  When you choose AE services, your business helps fund student support services and scholarship endowments. AE assists in a variety of activities at UTHealth schools and departments, and is committed to the overall mission of the university.

Convenience

AE departments offer "one-stop shopping" to provide busy students, faculty and staff convenient service on campus, where they study and work. With a long history of serving the campus community, AE departments know how to meet their customers' needs quickly and efficiently.

Dependability

As an integral part of the university, AE departments understand the needs of students, faculty and staff, and are willing to do what it takes to guarantee quality results and complete customer satisfaction. AE departments exist to help students get their education and to help faculty and staff get their jobs done.

Affordability

AE departments pride themselves not only on their high quality services, but also on their affordable prices.  AE departments know that students, faculty and staff have many options for fulfilling their business needs.  AE strives to offer products and services that are competitively priced and as affordable as possible.

Customer Satisfaction Survey

We strive to provide the best customer service within our respective departments, and we value your opinion. If there is anything we are missing or you have any suggestions/comments that will help us to help you better, please fill out our Customer Satisfaction Survey.

Official Complaint Policy

While we do encourage feedback via our Customer Satisfaction Survey, we realize that this may not always be an adequate way to resolve a complaint you may have with one of our departments. If you feel you need to pursue a more formal complaint, please read our Complaint Policy and take any and all necessary steps outlined in that policy.