We Value Your Feedback
We strive to provide the best customer service within our respective departments, and we value your opinion. Help us serve you better by taking our quick Customer Satisfaction Survey.
Who We Are
Auxiliary Enterprises is a division within the University of Texas Health Science Center at Houston (UTHealth Houston), comprised of all its business entities. This family of fifteen-plus divisions plays a vital role providing a wide variety of essential services and support to UTHealth Houston students, faculty and staff and often the Texas Medical Center community. These departments offer extremely competitive pricing and value added services.
- Badging
- Bookstores
- Cooley Center
- Demurrage
- Dining & Catering Services
- Disability Insurance
- Jesse Jones Library
- Mail Services
- Mobility
- Parking Services
- Recreation Center
- Shuttle Services
- Student Health & Counseling Services
- Student Insurance
- University Housing
- University Professional Building
Reasons To Do Business with Auxiliary Enterprises
Core Values
- We make the mission of the university our priority.
- We value treating people with dignity and respect.
- We lead courageously, influence others, and foster teamwork.
- We are committed to sustainability by meeting the needs of present generations without compromising the ability of future generations to meet their own needs.
- We provide cost-effective, responsive, and efficient service to our customers.
- We exceed customer expectations.
- We create innovative and mutually beneficial partnerships with the university and its departments, customers and vendors whenever possible.
- We maintain a positive, winning attitude.
- We are proactive in all interactions with students, faculty, and staff.
- We operate as a team and value our role as a major component of UTHealth Houston.
- We know our success lies in the value that we return to the UTHealth Houston community.
Our People
The strength of Auxiliary Enterprises (AE) is its people. AE's talented and dedicated employees work hard to cultivate productive relationships with students, faculty, and staff. We strive to be dependable and responsive in providing them with the goods and services they need to make the most of their experience at UTHealth Houston.
Support to UTHealth Houston
AE is part of UTHealth Houston, and the proceeds earned by AE departments are retained within the university. When you choose AE services, your business helps fund student support services and scholarship endowments. AE assists in a variety of activities at UTHealth Houston schools and departments, and is committed to the overall mission of the university.
Convenience
AE departments offer "one-stop shopping" to provide busy students, faculty and staff convenient service on campus, where they study and work. With a long history of serving the campus community, AE departments know how to meet their customers' needs quickly and efficiently.
Dependability
As an integral part of the university, AE departments understand the needs of students, faculty and staff, and are willing to do what it takes to guarantee quality results and complete customer satisfaction. AE departments exist to help students get their education and to help faculty and staff get their jobs done.
Affordability
AE departments pride themselves not only on their high quality services, but also on their affordable prices. AE departments know that students, faculty and staff have many options for fulfilling their business needs. AE strives to offer products and services that are competitively priced and as affordable as possible.
Your Voice Matters
Filing a Complaint
While we do encourage survey feedback, we know it may not fully resolve your complaint with one of our departments. To file a formal complaint, please follow the steps in our Complaint Policy.