FAQ

Each LabArchives account has unlimited storage. The size limit for individual file upload is 4 GB, and the limit for an individual notebook is 1 TB. It is recommended to not exceed 20,000 entries per notebook. Note that you can create as many notebooks as needed. For any file that exceeds 4 GB, you can create a link to the file from another server.

Yes. LabArchives ELN can be accessed directly through a supported web browser on your smartphone or tablet. A separate mobile app is not required. On Android devices, you can also add LabArchives to your home screen as a shortcut, which opens in an app-like window for easier access. Mobile access also supports features such as capturing and uploading photos, videos, and audio directly from your device.

For additional details and mobile-use tips, visit the LabArchives Browser, Device, and Mobile Use Tips page.

LabArchives servers are kept in a secure, primary data center with a separate disaster recovery data center installation. Customer data is continuously synced between the primary and disaster recovery data centers with regular backups of customer data kept in multiple locations using multiple backup technologies. LabArchives servers are completely isolated from other machines, servers, email systems, etc.. Primary and secondary data centers provide redundancies for power, HVAC and network connectivity.

To learn more, visit this page.

LabArchives ELN can be used for documenting clinical research with the caveat that no PHI may be stored, as per institutional guidelines. Therefore, use it for de-identified data/non-PHI studies.

To learn more about how to use LabArchives for Clinical Research, refer this article.  

In addition to PHI, it is also best to avoid storing large files or datasets that can be stored in an external secure system. However, it is important to provide the right reference or link to data stored at another location.

Please see here for the recommendations from LabArchives.

You can download a copy of your notebook either as an offline read-only HTML version or as a PDF. To do that: Triple dot menu on the top right > Utilities > Create Offline Notebook OR Notebook to PDF. You can also print the page by clicking the "Page Tools" icon right under the three dot menu at the top of the page and selecting "Print page".

To read more in depth please visit the following links. 

Download to PDF

Offline Notebook

The Notebook owner or Administrator can set up custom privileges of "To View", "To Edit" for any part of the Notebook ranging from a specific entry of a specific page to the entire Notebook. To do that: right click the Notebook/Folder/Page > Share > enter the email address of the recipient > Set the permission "To View" or "To Edit". You may also create Custom Groups that enable managing multiple users' privileges at once. 

You are able to create a PDF file and/or offline HTML version of your notebook at any time, including if you should leave UTHealth Houston. In addition, UTHealth Houston will retain a copy of your Notebooks in accordance with policies outlined in section 6.01 Ownership Rights in the UTHealth Houston Faculty Handbook. For more information on how to download your notebook to a PDF file or create an offline notebook please see the LabArchives Knowledgebase. If you are moving to an institution that uses LabAarchives or wish to retain your LabArchives accounts when you move, please contact Amala Rougeau at [email protected] or LabArchives Support at [email protected].