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How often should I check my account?
Students should check their MyUTH and campus e-mail accounts frequently, especially at the beginning of each semester. All communications and reminders will be sent to the student's campus e-mail address.
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When are payments due?
Please review Payment Schedule.
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What forms of payment are accepted?
Online we accept e-check and credit card payments. Electronic check payments are free and can be made from your personal bank checking or savings account. We accept credit card payments using Visa, MasterCard, Discover and American Express. Please note that there is a 2.5% service charge assessed to all credit card payments. We also accept, at the Bursar Office window, checks, cash, money orders and cashier's checks. Funds can also be wired. Checks should be payable to UTHealth Houston.
Note: If payments are late, there is a $50 late fee.
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I am having trouble affording/paying my tuition payments. What are my options?
You can set yourself up on an installment plan. You can also contact Financial Aid regarding an Emergency Loan.
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Should I make a payment to avoid late fees if my Financial Aid is in "Pending" status?
If you have completed your application for Financial Aid on time, your aid will disburse before the payment due date (Financial Aid Disbursement Schedule). Undergraduate and Graduate students who's Financial Aid is paying 100% of tuition and fees do not need to enroll in an installment plan. Professional Dental (DDS) and Medical (MD) students should enroll in the 2-part installment plan, this plan coincides with your Financial Aid disbursements for fall and spring.
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Where can I find my bill for payment?
Go to the Student Center Home in MyUTH, under Finances, click on Account Inquiry, click on Make a Payment. To make payment, select the statement for the current semester.
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What is the refund policy?
View information on Refund policy.
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What are the refund methods? When will I receive my refund?
Refunds are processed by direct deposit or check; direct deposit will be posted to your bank account within 24 to 48 hours. Financial Aid refunds will be processed within 10 business days from when they are applied to your student account. Personal payment refunds will be processed after the 12th day of the term, after the add/drop period for enrollment closes.
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What is the difference between a "To Do" and a Hold?
A To Do is a task the student needs to complete. A Hold is an impact on the student's ability to conduct business with the University such as registering for classes or requesting a transcript.
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How do I enroll in Direct Deposit?
You must first set up your bank account to enable enrollment functionality; from the Student Center, navigate to Finances/Account Inquiry/Account Services/Bank Accounts. Add your bank account information then check the Enroll in Direct Deposit button. Follow instructions to choose your bank account information and complete enrollment. Please allow 48 hours for processing.
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How can I change the bank account on my direct deposit?
Begin by adding the new bank account information under Finances/Account Inquiry/Account Services/Bank Accounts. Once the account is added, you can then check the "Proceed to Modify Direct Deposit" button, select the newly added bank account and complete the certification agreement.
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Can I discontinue by Direct Deposit enrollment?
Contact Administrative Accounting at 713-500-4954.
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Is every student required to have health insurance?
Every student is required to have health insurance coverage. This coverage may be with the system sponsored plan or coverage from another provider.
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Will I be able to enroll for class without completing the Health Insurance Certification?
No, each student must complete the certification every semester prior to enrollment to comply with State requirements.
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I have enrolled in classes, but the total amount is not showing on my account statement.
Student statements may not be available as soon as you register. They will be published for viewing on MyUTH Student Center, under the Account Inquiry link.
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Is there a convenience fee for making payments electronically?
There is a 2.5% fee of the total charges when making a credit card payment. There is no fee for e-check payments.
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What happens if an e-check payment is rejected?
The Bursar's office will notify the student. The payment will be reversed and an NSF processing fee of $30.00 will be assessed. The student account will also be placed on hold until the account is paid.
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When can I enroll in an installment plan? When is the latest that I can enroll in an installment plan?
Installment plans will be available approximately 15 days prior to the first day of class. The installment plans are available through the 20th day of class for the current academic semester.
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When will I receive my 1098T
1098T forms will be available on MyUTH after January 31 for the prior year. Prior to January you will need to opt in to receive your 1098T on line (you only need to do this once while a student at the University). Do this on MyUTH on the 1098T tab (Student Center/Account Inquiry/Account Services/1098T Tax Form). You will receive a 1098T if you are a US citizen, have a SS# on file with the University and have made a payment between January 1 and December 31 of the previous school year. Foreign students must have a SS# on file with the University and must request the form by contacting the Bursar's office prior to March 15. 1098T tax forms cannot be generated after UTHealth files with the IRS in March.
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When will I be dropped from class for nonpayment?
12th day of term for Spring and Fall. 4th day of term for summer
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