The BigMouth support center is here to address any questions from the public and project partners that are not covered in the FAQ section. Typically, during business hours, the approximate response time is a few hours. However, if it is outside of these hours, responses will be provided promptly when work hours resume.
The repository is typically accessible at all times, except during the daily system maintenance period from 2:00 AM to 3:00 AM Central Time. If you encounter any issues connecting or searching outside of this maintenance window, please inform us, and we will promptly assist you.
For questions and inquiries about BigMouth, please contact the BigMouth support team.