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Research at UT Health often takes place in conjunction with routine clinical care of patients, and it is necessary to ensure that billing for both routine and research services/items is handled appropriately. The four component to ensuring these charges are handled appropriately are:

All applicable clinical research study visits that meet the criteria outlined in HOOP 214 will be scheduled in GE Centricity and/or applicable billing systems. It is the responsibility of each department to ensure clinical research patients are registered and scheduled using the appropriate appointment type and in the appropriate schedule.

The below information provides an overview of the clinical research scheduling and billing processes and procedures at UTHealth. For a more detailed description, please review the Registration, Scheduling, and Charge Entry Policy. This policy outlines the responsible areas involved with research, registration and scheduling processes for clinical research patients.

Research Staff Responsibilities:

1. Identifying Applicable Clinical Research Studies:

a. Departments must perform a coverage analysis on all studies. The coverage analysis will outline the services billable to the research payor or to the insurance payors. Click here for more information about coverage analysis.

2. Patient Registration:

a. MRN: All research participants enrolled in an applicable clinical research study must have a medical record number (MRN) in GE. Centricity/Allscripts.

b. Research Registration/Research Flag: All patients enrolled in an applicable clinical research study must be notated as a “Research Participant” in GE and Allscripts

c.EMR Documentation: All research participants enrolled in an applicable clinical research study must have documentation of research study participation in medical records (Allscripts). (Click here for “Research EMR Documentation and Access Guidance” document.) Informed consent form must be uploaded as part of the patient’s medical record.

Research documentation note requirements:

d. Case set up: “Case” set up will be required for all patients enrolled onto a study in which the conduct of the study will generate charges in the UTHealth billing system (GE Centricity) that are to be paid for by the research payor. (This information will be identified during the coverage analysis process. click here for coverage analysis details.).

A quick way to check if Case set up is needed, is to look at the coverage analysis. If any items are marked as “RES” a Case set up is needed for each patient enrolled onto the study.

Charges generated in GE Centricity that should be billed to the research payor are:

To request a “Case” to be set up on the patient’s account, complete the Case Set up request form and email it to .

e. Affiliate Hospitals and Clinics: All research participants enrolled onto clinical research study that involves services or procedures at either Memorial Herman Hospital or Harris Health must submit a “Patient Registration Form” as applicable.Click here for MHH Patient registration form and click here for Harris Health patient registration form.

3. Research Visits:

a. Appointment Types: Patients scheduled in the GE Centricity system for research will use the following appointment types.

b. Scheduling Research Visits: All research visits to a UT Health facility or interpreted by a UT physician (i.e. Radiology, Anesthesia, and Cardiology) will be scheduled within GE Centricity.  There are multiple combinations for scheduling research appointments; please review the Registration, Scheduling, and Charge Entry Policy for details.

Click here for Call Center “Study Visit Request “email template

Click here for General “Study Visit Request “email template.

4. Charge Entry Process for Research Visits:

a. Clinical Research Charge Document log:   (click here for charge document log.)

The PI is responsible for ensuring charges for the research visits are properly billed.

Clinic visits and professional fees submitted for charge entry and coding will be submitted by the Principal Investigator or designee of the clinical trial. The charges can be submitted in three forms of entry:

  1. Clinical Research Charge Document Log: The most efficient way to communicate clinical charges that are part of a clinical research study to the billing staff is to utilize the “Clinical Research Charge Document Log” (CRCDL)
  1. Charges entered from Allscripts through MD Charge
  1. Charge Document from the clinic for Routine Cost and Services.



Refer to the following billing guidelines for additional information:

  1. Medicare Policies and Guidelines
  3. United Healthcare Policies and Guidelines
    • Clinical Trials
    • Aetna Policies and Guidelines
    •  Blue Cross Blue Shield Policies and Guidelines